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Website Terms and Conditions of Arise Family

By using the Website, you agree to be bound by the Website Terms and Conditions. All terms and conditions are material. Please review them carefully before proceeding. The Website Terms and Conditions apply to the Website in its entirety including all services offered by or through the Website.


The contents of this Website (including without limitation all articles, statements, text, images, logos, and design) are ©2021 Arise Family. All rights reserved.

  1. Definitions
  1. 1 “Personal information” has the meaning ascribed to it in the Protection of Personal Information Act (Act 4 of 2013), and “information” has a similar meaning unless the context requires otherwise, and includes any information that identifies or relates specifically to you such as your name, age, identity number, contact details, gender, qualifications and information you use to log onto the Website.
  1. 2 “Organization” means Arise Family.
  1. 3 “Website” means the internet website with the address  or any Website with a URL that is validly registered to the organization.
  1. 4 “You” / “your” means the user of the Website and the services offered by the organization on or through the Website.

2. Purpose of the Website

The main purpose of the Website is to provide relevant information and psycho-education about the work of the organization to our clients and the public.

3. Conditions of Access and Use

3. 1 To avoid any confusion, you agree that the Website Terms and Conditions apply to your use of the Website, any third-party website licensed to the organization and any information accessed via the Website.

3. 2 Materials from the Website may be copied and distributed on a limited basis for non-commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: ‘Copyright © 2021 Arise Family. All rights reserved.’ These materials are for personal use only. Any copying or redistribution for commercial purposes or for compensation of any kind requires prior written permission from Arise Family.

3. 3 By using the Website, you guarantee that you will not and you will not allow third parties on your behalf to

3.3.1 make and distribute copies of the Website;

3.3.2 attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Website; or

3.3.3 create derivative works of the Website of any kind whatsoever.

3. 4 You acknowledge that the terms of the agreement with your Internet provider will continue to apply when using the Website. As a result, you may be charged by the Internet provider for access to network connection services for the duration of the connection while accessing the Website or any such third-party charges as may arise. You accept responsibility for any such charges that arise.

3. 5 If you are not the payer of the device being used to access the Website, you will be assumed to have received permission from the payer for accessing and using the Website.

4. Data Protection

4. 1 The Website contains confidential information, which is the property of the organization and its data subjects.  Consent has been given to share certain confidential information on the website. Unauthorised disclosure and/or use of this information may incur civil or criminal liability.

4. 2 Any of your personal information available on the Website and which you supply to the organization when using the Website will be used by the organization in accordance with its Privacy Policy, POPIA Policy and subject to legislation.

4. 3 All information that you provide to us may be stored electronically and with third parties, which parties are bound by strict levels of confidentiality.

4. 4 The organization takes all reasonable steps to protect your personal information and maintain confidentiality, including by making use of encryption technology. However, the organization cannot guarantee the security or integrity of any information you transmit to it online and you agree that you do so at your own risk.

5. Hyperlinks

5.1 Links to external websites are provided solely as a convenience to you. Arise Family has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

6. Intellectual Property

6. 1 All trademarks, copyright, database and other intellectual property rights of any nature in the Website together with the underlying software code as well as any content made available on the Website (e.g. text, graphics, logos, images, etc.) are owned either directly by the organization or by the organization’s licensors unless expressly stated otherwise.

6. 2 You do not obtain any trademark, copyright, database or any other intellectual property right of any nature or licence by using the Website.

6. 3 You are not granted any license or right to use any trademark without the organization’s prior written permission and/or that of any third party.

7. Breach

If you breach the Website Terms and Conditions, the organization shall have the right to claim damages from you, including special, incidental, consequential or indirect damages. In addition, the organization shall have the right to claim loss of profits and loss of business and to recover all legal costs on a scale as between attorney and own client from you.

8. Termination

8. 1 The organization may in its sole discretion terminate your use of the Website at any time by giving notice of termination to you, where this is possible.

8. 2 You agree that the following actions shall constitute material breaches of the Website Terms and Conditions that shall result in the termination of your access to the Website:

8. 2. 1 signing in as, or pretending to be another person;

8. 2. 2 transmitting material that violates, or could violate, the intellectual property rights or the privacy of others;

8. 2. 3 using interactive services in a way that is intended to harm, or could result in harm to you or to other users of the Website; or

8. 2. 4 gathering information about others without obtaining prior written consent.

8. 3 Upon termination of use as contemplated in this clause, the rights granted to you by the Website Terms and Conditions shall terminate.

9. Disclaimers and Limitation of Liability

9. 1 The organization tries to ensure that the most sophisticated technology protects the information on the Website. However, the organization cannot be held responsible for any consequences that may result from the unlawful breach of copyright or unlawful dissemination of information by third parties copying information off the Website. If you suspect a breach or where a breach may have taken place and this comes to your knowledge, please contact the organization or the webmaster as soon as possible so that the problem can be addressed.

9. 2 The Website and all information, content, tools and materials are provided by the organization “as is” without warranty of any kind.

9. 3 The organization does not guarantee the operation of the Website or the information content, tools or materials on the Website.

9. 4 While the organization makes every effort to ensure that the content and information on the Website is complete, accurate and up-to-date, it makes no guarantee about the suitability of the products and services and provide no representation or warranty, express or implied, regarding the accuracy, correctness and completeness of information contained on the Website.

9. 5 The organization does not guarantee that the Website, information, content, tools or materials included on the Website, the organization’s servers or any electronic communications sent by it are free from viruses or other harmful components.

9. 6 The views and opinions expressed on this Website, links or attachments hereto do not necessarily reflect the views and/or opinions of the organization.

9. 7 The Website and all of its component elements, including text, graphics, images, hyperlinks and other materials supplied by third parties, are for general educational purposes only and do not take the place of professional medical advice. To the extent that clinical information may be provided on the Website, it is based on best practice and/or current recommendations and guidelines, which may change from time to time. The information provided does not replace the advice of a registered health care practitioner. You should not discontinue any treatment you may be receiving on the basis of information reflected on this Website without first consulting your health care practitioner and you should seek professional advice should any symptoms you may be experiencing persist.

9. 8 You agree to use the Website at your own risk.

9. 9 The organization, its board, employees, contractors and Website contributors shall not be liable to you or any other person or entity for, and you agree to indemnify them against, any claim or damages of any kind, including for direct, indirect, special, incidental, punitive and/or consequential damages as well as loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, delict (including negligence), product liability or otherwise,  arising from –

9. 9. 1 your use of the Website or from any information, content, tools or materials included on or otherwise made available to you through the Website, including any damage or alteration to your equipment, including but not limited to computer equipment, handheld devices or mobile telephones;

9. 9. 2 for any decision taken or acted upon as a result of reliance on the information or philosophies contained or expressed on the Website;

9. 9. 3 any of the events described in this clause 9;

9. 9. 4 your actions or omissions that result in a breach of the Website Terms and Conditions;

9. 9. 5 any links to other websites from the Website. You also acknowledge that the organization cannot control the content of or the products and services offered on those websites; and/or

9. 9. 6 a denial of access to the Website should the organization have reason to believe that you are conducting activities that are illegal, abusive, would affect the integrity of the Website or place the organization in disrepute.

10. Cookies

The organization uses industry-wide technologies such as ‘cookies’ to collect information about the use of the Website, your preferences and past browsing history. ‘Cookies’ refer to information that is sent from the Website to your hard drive, where it is saved. This will allow the organization to improve its services and your experience when you use the Website again. The cookies do not collect any personal information about data subjects. The information obtained will be shared with persons or entities to the extent necessary for them to administer and improve the Website on our behalf.

11. Links to Social Networking Services

The organization uses social networking services such as WhatsApp, Instagram and Facebook to communicate with the public about its services. When you communicate with the organization through these services, the relevant social networking service may collect your personal information for its own purposes. These services have their own privacy policies, which are independent of the policies and practices of the organization.

12. Jurisdiction

The laws of the Republic of South Africa shall govern these Website Terms and Conditions.

13. Amendments to the Website Terms and Conditions

The organization may in its sole discretion amend the Website Terms and Conditions from time to time without prior notice. The latest Website Terms and Conditions available on the Website shall at all times take precedence over any other version of these Terms. It is your responsibility to make sure you are satisfied with any changes before continuing to use the Website.

14. Further Information

If you have questions about these Website Terms and Conditions, please contact the webmaster at

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